Domestic orders placed by December 2 will be delivered by December 25.

FAQ


Can I buy merchandise on campus?

Yes, SAIC merchandise is also available for purchase at the LeRoy Neiman Center located at 37 South Wabash Avenue, 2nd floor.

Store Hours
Monday–Friday from 8:30 a.m.–4:30 p.m.
Closed Saturdays and Sundays

When will my package arrive?

SAIC Store works with an outside vendor to ship all orders. To give customers the lowest price on shipping, we ship through multiple shipping services, including DHL and UPS. While we cannot guarantee specific delivery dates, in general, expect domestic deliveries 2-3 weeks after your order date. If you are concerned about receiving an order by a certain date, please email saicstore@saic.edu and we will work with you on a solution. 

Do you offer free shipping?

All domestic orders of more than $50 automatically receive free shipping.   

Do you ship internationally?

Yes; international shipping and handling rates apply. Unfortunately, we cannot offer free shipping on international orders at this time. 

There was an issue with my order. Who should I contact?

If you received incorrect order, or your products have been damaged during shipping and delivery, please let us know. Send an email to saicstore@saic.edu with your order number and a description of your issue, and we will assist you.

Can I return my order?

We do not accept returns or exchanges unless you received an incorrect order or the product you purchased is damaged. Please contact saicstore@saic.edu if you have received a damaged or incorrect item. 

I have an idea for a product you should sell. Who should I contact?

We’d love to hear from you! Product suggestions and ideas can be sent to saicstore@saic.edu.